Delivery Information

At FruitTree Store, we understand that the journey of your plants from our nursery to your garden is just as important as the quality of the plants themselves. That’s why we’ve designed a delivery process that ensures your plants arrive in perfect condition, ready to thrive in your garden.

Shipping Options

We offer two convenient shipping options to suit your needs:

Standard Shipping: For those who prefer faster delivery, we use DHL or FedEx. Your order will be processed within 1-2 days, and you can expect your plants to arrive within 10-15 days after shipping. The shipping fee is $12.95.
Free Shipping: For orders over $50, we offer free shipping via EMS. This option takes a bit longer, with delivery times ranging from 15-25 days after shipping.

Global Reach

Our commitment to bringing the beauty of nature to your doorstep extends globally. We ship to most regions around the world, ensuring that garden enthusiasts from different corners of the globe can enjoy our premium selection of plants. Please note that we currently do not deliver to some remote areas in Asia.

Order Processing

Once you place your order, our team works diligently to process it within 1-2 days. We take great care in packaging your plants to ensure they remain healthy and vibrant during transit. Our packaging materials are eco-friendly, reflecting our dedication to sustainability.

Tracking Your Order

To keep you informed every step of the way, we provide tracking information for all orders. You can easily monitor the progress of your shipment and know exactly when to expect your new plants.

Returns and Refunds

We stand by the quality of our products. If for any reason you are not satisfied with your purchase, you can return it within 15 days of receiving your order. Please contact our customer service team at [email protected] to initiate the return process.

Customer Support

Our team of gardening experts is always here to assist you. Whether you have questions about delivery, need advice on plant care, or require support with your order, we’re just an email away. Reach out to us at [email protected], and we’ll be happy to help.

Thank you for choosing FruitTree Store as your trusted partner in creating a lush and vibrant garden. We look forward to delivering the beauty of nature to your home.

Visit us at 2366 Philli Lane, Phoenix, US 13135 or explore our online store at azaleasshop.com.

Delivery