Terms and Conditions
Welcome to FruitTree Store! By accessing and using our website, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before making a purchase.
1. User Obligations and Responsibilities
By using our website, you agree to:
- Provide accurate and complete information during the registration and checkout process.
- Use the website only for lawful purposes and in accordance with these terms.
- Not engage in any activity that could harm the website or its users.
- Comply with all applicable laws and regulations.
2. Product and Service Description
We strive to provide accurate descriptions of our products, including Azaleas, Bamboo Plants, Camellias, Crape Myrtles, Fruit Trees & Plants, and Herb Plants. However, we do not guarantee that the product descriptions or other content on our website are error-free.
All products are subject to availability. If a product is out of stock, we will notify you and offer a refund or alternative product.
3. Order and Payment Terms
Orders are processed within 1-2 business days after payment confirmation. We accept the following payment methods:
- Visa
- MasterCard
- JCB
- PayPal
Shipping options include:
- Standard Shipping: $12.95 via DHL or FedEx, delivered within 10-15 business days.
- Free Shipping: For orders over $50 via EMS, delivered within 15-25 business days.
We ship globally, excluding certain remote areas and parts of Asia. If you are unsure about delivery to your location, please contact us at [email protected].
4. Returns and Exchanges
We want you to be completely satisfied with your purchase. If you are not happy with your order, you may return or exchange it within 15 days of receiving your order, provided that:
- The item is unused and in the same condition as when you received it.
- The item is in its original packaging.
- You have the receipt or proof of purchase.
Live plants are non-returnable due to their nature. To initiate a return or exchange, please contact us at [email protected] with your order number and details of the item.
5. Intellectual Property
All content on this website, including text, graphics, logos, images, and software, is the property of FruitTree Store and is protected by intellectual property laws. You may not use, reproduce, or distribute any content without our prior written consent.
6. Limitation of Liability
FruitTree Store is not liable for any indirect, incidental, or consequential damages arising from the use of our website or products. Our liability is limited to the maximum extent permitted by law.
7. Contact Information
If you have any questions about these terms and conditions, please contact us at:
Email: [email protected]
Address: 2366 Philli Lane, PHOENIX, US 13135
8. Governing Law
These terms and conditions are governed by and construed in accordance with the laws of the United States. Any disputes arising from these terms will be resolved in the courts of the United States.
Thank you for choosing FruitTree Store. We value your trust and are committed to providing you with the best possible service.
